faq

Frequently asked questions

General

What is CBD?


CBD, short for Cannabidiol (Can-a-bid-i-ol), is a chemical compound from the cannabis plant. It's a naturally occurring substance that's used in products like oils and edibles to impart a feeling of relaxation and calm. Unlike its cousin tetrahydrocannabinol (THC), it's not psychoactive, so DOES NOT cause a high like its counterpart, THC. It comprises up to 40% of the plant and is one of over 60 plus compounds found in cannabis. CBD and THC are the highest concentrations of the plant. Our bodies are made up of an endocannabinoid system and use cannabinoids to maintain healthy cells.




What is CBD oil?


CBD oil is derived from cannabis plants that have high levels of cannabidiol (CBD) while having low levels of THC. At Herbal Zen, many of our CBD oils always have 0% THC. These extracts can then be used in paste form or mixed with other oils such as hemp seed oil, to lower the viscosity of the extract. The cannabidiol (CBD) content of CBD oil varies tremendously since manufacturers use a varying assortment of cannabis plants and preparation techniques. Many of our CBD oils contain a high concentration of CBD and NO 0% THC.




How is our CBD oil manufactured?


Our Hemp is grown organically in Colorado. At Sacred Leaf we use cold pressed CO2 extraction methods and we refine the best industrial hemp plants to a pure, zero-THC product for the safety of our customers.




What's the difference between hemp and marijuana?


We’d like to clear something up. As the two main ingredients in the cannabis plant, it can be easy to confuse CBD and THC. But other than both being called cannabinoids, they are not the same thing. High levels of THC are commonly found in the popular plant but less so in the case of CBD. It makes sense, then, that THC can send you soaring on a high while CBD is reassuringly non-psychoactive. Disappointing to recreational users, perhaps, but brilliant news for the thousands of people looking to benefit from its proposed curative properties without enduring unwanted side effects.




Is CBD oil legal?


CBD Oil comes from industrial hemp and is completely legal to buy in all 50 states of the USA. There is no need for a prescription or medical card to purchase hemp CBD. What we sell is strictly GMO-free, organic, vegan and 100 percent natural with every ingredient extracted from organic hemp within the USA. Our protected plants are all handpicked, sunshade-dried, naturally crushed and processed in watertight vessels with absolutely no risk of contamination.




How should I store my CBD? What is the shelf life?


For the best shelf life please store in a cool dark area to ensure you don't lose any potency. Don’t allow to sit in direct sunlight. CBD has a 1-year shelf life if properly stored.




Will I fail a drug test if I take CBD products?


The hemp oil in our product contains CBD which is a LEGAL cannabinoid from hemp. Our products are tested and contain no amounts (parts per billion) of THC that COULD show up on a drug screen. While some of our products contain the very least amount of THC (the legal amount to sell across the nation), many Herbal Zen products contain 0% THC.




What is the best method of use?


For our dietary supplements, we can only recommend them for internal consumption. If you don’t like the flavor of the oil supplements, you can mix with something sweet like apple sauce or honey to cut through the flavor. Oils are to be taken sublingually and held under your tongue for 60-90 seconds before being swallowed.




Will I get high?


No. CBD doesn’t contain the same psychoactive properties as THC meaning it can be ingested without the side effects usually associated with marijuana or cannabis. So it’s not hard to see why it’s fast becoming a popular addition to people’s daily and dietary supplements.




Have Americans been misled about hemp facts?


The cannabis plant species can be grown as hemp (which has a weak amount of natural THC — the widely known psychoactive property) or marijuana (which over centuries has been selectively bred for higher and higher THC ). Hemp has been grown for over 5,000 years for its fiber – used for rope, twine, fabric and so on. Since at least 1500 BC, hemp has been widely used as medicine. Many scholars believe that the gall and vinegar, or myrrh wine, offered to Jesus immediately after the crucifixion was, in all probability, a preparation of hemp. Queen Victoria used hemp extracts for menstrual cramps and anxiety. Her reign from 1837-1901 paralleled the explosive growth of hemp-based medicines. From 1842 to 1900, cannabis made up half of all medicines sold. From 1850 to 1937, the U.S. Pharmacopeia listed cannabis as the primary medicine to treat more than 100 separate illnesses or diseases.




How long before I receive my product?


You will normally receive your Herbal Zen products within 3 to 5 business days.




What are the policies for returns, refunds, and shipping?


Returns Our policy lasts 30 days. If 30 days have gone by since your order was received, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer. There are certain situations where only partial refunds are granted (if applicable) * Any item not in its original condition, is damaged or missing parts for reasons not due to our error * Any item that is returned more than 15 days after delivery Sale items Only regular priced items may be refunded, unfortunately sale items cannot be refunded. Exchanges We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at herbalzencbd@gmail.com and send your item. Shipping To return your product, you should mail your product to: Herbal Zen 530 Redwood Rd Grand Island NE 68803 You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.





Isolate Versus Full Spectrum

What's the difference between CBD isolate and full-spectrum oil?


For those foraying into the world of CBD for the very first time, one of the first questions asked is the difference between CBD Isolate and Full Spectrum. It’s an important question to ask, as the answer provides consumers with the knowledge and ability to pick the CBD oil product that is right for them and their unique medical requirement. You can also ask any representative at Sacred Leaf in Topeka to answer any questions for you. So, what is the difference between the two, and why is it so important?




What is full spectrum CBD oil?


Full Spectrum CBD Oil When you see “Full Spectrum” on any labeling, it’s simply referring to CBD oil products that not only contain CBD, but also terpenes and other cannabinoids like CBG, CBN, and traces of THC. In most cases, the ratios of these added compounds were naturally occurring in the plant strain extracted for the CBD oil. However, they are sometimes added back into the product to raise its potency and effectiveness. With the presence of these different compounds, specifically the cannabinoids and the terpenes working together in harmony, you will feel the “Entourage Effect.” Something lacking in Isolate products, this is the ultimate factor separating the two. When you see “Full Spectrum” on any labeling, it’s simply referring to CBD oil products that not only contain CBD, but also terpenes and other cannabinoids like CBG, CBN, and traces of THC. In most cases, the ratios of these added compounds were naturally occurring in the plant strain extracted for the CBD oil. However, they are sometimes added back into the product to raise its potency and effectiveness. With the presence of these different compounds, specifically the cannabinoids and the terpenes working together in harmony, you will feel the “Entourage Effect.” Something lacking in Isolate products, this is the ultimate factor separating the two. Pro Tip: If you are drug tested for your job or any other requirement in your life, tread lightly with Full Spectrum products. The Full Spectrum THC traces can still produce a positive drug test if not monitored properly. Even if a product claims to be 0% THC but is a Full Spectrum, you should run a test if you are concerned. It’s better to be safe than sorry.




What is CBD isolate?


Although most CBD Isolate is at the 99% mark, claiming to have zero THC, do be careful with the lower concentration products at around 95%. Some THC can slip in there – but, at such a tiny amount that it poses no risk on a drug test. This is why we use only pharmaceutical grade CBD isolate in our Zero THC products. Feel free to check our lab results page for the most up to date reports. Pro Tip: If you encounter a CBD Isolate infused with terpenes, you will experience an enhanced effect that is otherwise not available with regular CBD Isolate.




Which one should I choose?


Ultimately, when looking for the full benefits that cannabis has to offer, Full Spectrum products can be more effective, especially for cognitive diagnoses like ADHD. However, CBD Isolate has its place, too, commonly mixed with oil, coffee, or edibles to make a treat out of it. In any case, as long as your CBD is free from chemicals, toxins, pesticides, and is a high potency, you should notice significant results. Before purchasing, it’s important to review your drug test requirements, future career plans, and the kind of remedy you seek from the blossoming CBD industry.